Fine Paints of Europe® coatings are sold by reputable, independently owned paint retailers. If you are located in or near a community that has a FPE retailer, please shop at that store, as we do not compete with our retailers. For all other areas, please call our toll-free order line at 800-332-1556 or order from our website.
Please call Monday through Friday, 8:00am to 5:30pm; closed Saturday and Sunday (E.S.T.). Please call our toll-free number to place an order, learn more about our unique finishes or to discuss the details of your project. This support service is available to all clients.
Fax Order: 1-802-457-1740
274 Woodstock Road
PO box 419
Woodstock, VT 05091
Visa, MasterCard, American Express, Discover, or check
(99% of the time). There is a modest 8.5% shipping charge on all orders within the continental U.S., with a minimum $8.50 charge. No sales tax is charged, except on Vermont and New York deliveries. Overnight delivery is also available.
Orders received from outside the U.S. are subject to international shipping charges. International clients should submit orders and Fine Paints of Europe will confirm shipping charges before orders are processed. Clients must note that shipping charges will include transport from Vermont to destination but will not include duties and entry fees imposed by receiving country such fees will be collected by UPS directly from the recipient.
All of our coatings are available in over 50,000 colors. In the event a "custom tint" is required please visit your local FPE retailer or contact us at 1-800-332-1556. Our tinting professional will utilize an advanced computerized color system and an expert eye to generate a perfect match. You will NEVER have to compromise on paint quality in order to achieve the color you desire. We strongly recommend ordering sample cans for color approval prior to placing large orders for custom tints.
We are fortunate to have members on our staff who are conversant in the nuances of color. They are available on weekdays to assist you in making your color and finish choices. Our clients receive personal, professional assistance regardless of the size of their order. This complimentary service is available whether you purchase your paints directly from us or your local Fine Paints of Europe retailer. See Emmett Fiore, Colorist.
This coating is warranted to be free from manufacturing defects. Products determined by Fine Paints of Europe, Inc. to be defective will be replaced. Because surface preparation, method of application, environmental and other on-site conditions are beyond our control and can and do affect the performance of this product, this warranty does not include labor or the cost of labor for application of the product. Fine Paints of Europe, Inc. shall not be liable for any loss or damage including incidental or consequential damage arising from the use of our finishes. Some states do not allow the exclusion of incidental or consequential damages. Therefore, the above limitation or exclusion to the warranty may not apply to you. This warranty gives you specific legal rights that vary from state to state.
It is the practice within the paint industry that returns are not normally accepted. However, mail order clients of FINE PAINTS of EUROPE may return overages of up to 25% of an order within 60 days of purchase (unopened cans only). This policy applies to primer and Fine Paints of Europe® Classic European Colors in Hollandlac Brilliant or Satin only. Clients promptly receive a full refund, less a 15% restocking fee to cover original shipping and handling costs. Paints must be packed well in original shipping box with can clips and returned via UPS Ground to: Fine Paints of Europe, Route 4 West, Woodstock, VT 05091. Please be certain to include a copy of your invoice and declare the value to UPS for insurance purposes.
The intense pigmentation of our finishes results in substantially greater coverage than conventional domestic paint. We would be pleased to assist you with your estimates. As a rule, you may assume that a 2.5-liter Eurogallon® of our paint covers the same area as a domestic gallon of similar gloss, and a 1-liter container will provide about 30% more coverage than a US quart of similar gloss.
Before ordering large quantities of paint, we recommend that clients confirm color selections with test cans. Test cans are available in the following sizes: Hollandlac .5 liter, Eurolux 1 liter, Eco 1 liter.
ALL of our coatings are completely free of lead and mercury, and comply with stringent federal regulation for environment protection and consumer safety. Fine Paints of Europe is a member of the U.S. Green Building Council. All Eurolux paints and primers and all ECO paints and primers meet requirements for compliance with LEED EQ credit 4.2: Low-emitting materials. The intent of this credit is to reduce the quantity of indoor air contaminants that are odorous, irritating and/or harmful to the comfort and well-being of installers and occupants. For information on U.S. Green Building Council please visit www.usgbc.org.